Tenants complain over housing association’s ‘abysmal’ service
Inhabitants of L&Q estate say they face leaking roofs, poor plumbing and unreliable maintenance
I have part ownership of a flat at an L&Q development, Harrington Court in north London.
Since moving in two years ago with my young family, we have experienced mismanagement of the estate and abysmal customer service from L&Q. Tenants have endured leaking roofs, falling roof tiles, incorrectly fitted floor tiles and poorly installed plumbing. The fortnightly garden maintenance visits we pay for have been unreliable.