A plumber charged hundreds without a quote or invoice
All that was needed was a ballcock replaced and it won’t even explain how it cost that much
On my first post-lockdown visit to my 78-year-old mother who lives alone in Salisbury, I found her visibly upset. It soon emerged that she had asked a plumbing company called Rightio to replace a ballcock in her toilet and it later charged her £329. It also appeared to have signed her up to some kind of care plan costing £9.50 a month.
Rightio is a national firm that appears to subcontract local plumbers. She says that prior to the plumber arriving, Rightio took her debit card details, including her CVC number.